FAQs

What is The Mellow Marshmallow?

The Mellow Marshmallow is a delightful destination for gourmet marshmallows, made with premium ingredients and crafted with care, in small, limited quantity batches.

Are the Mellows Halal?

Absolutely! We use halal-certified beef gelatine in all of our marshmallows.

Are the Mellows gluten free?

Yes, 100% gluten free for you to enjoy.

What is the shelf life for Mellows?

Our mellows will stay 100% fluffy and tasty for 45 days (2.5 months) from when they are made.

Once opened, we recommend consuming them within 15 days.

Orders are shipped within days of being made.

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When will I get my order?

The Mellows are made within 0-7 days of you placing your order and shipped immediately after according to the shipping preference selected.

Can I pick up my order?

When ordering online, Mellows are made on demand for your order specifically and therefore pick up is not available.

We will ship the Mellows out to you as soon as they are made.

I live in Edmonton, how does shipping work?

Since the Mellows are made right here in YEG, you will get free shipping on any orders over $50 CAD and will have your Mellows delivered the same day they are made.

Where do you ship?

Due to the recent demand spike, we are currently shipping Canada wide only. More countries coming soon.

Can I suggest a new flavour?

YES! We'd love to hear what flavour you'd want next. Please send us a note below and be sure to register for email notifications, we'll let you know once we make it.

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